Washers: Shaking or vibrating excessively
Parts frequently associated with this issue and repair guidance from service manuals.
Parts commonly needed for this issue
Based on repair data across Samsung and LG washer models. These parts are frequently associated with this problem — they may not be the cause of your specific issue.
Balance Ring
OEM: DC67-00999A
Verified across 3 retailers
Washer Shock Absorber
OEM: DC66-00470A
Verified across 2 retailers
Washer Damper Shock Packa
OEM: DC66-00470B
Verified across 2 retailers
Shock Absorber
OEM: 383EER3001J
Verified across 2 retailers
Washer Replacement Damper
OEM: DC97-16350U
Verified across 2 retailers
Repair tips for this issue
From manufacturer service manuals.
From the service manual
Good to know
6 technician insights for the this appliance
Smart Install stores up to 7 diagnostic codes
The Diagnostic Code Check mode (entered via Smart Install → press right button while 'AS' displays → 'CR' appears) stores up to 7 previously generated diagnosis codes. Turning the jog dial clockwise cycles through them. This is invaluable for diagnosing intermittent failures that may not be present during the service call.
Smart Install Result Inquiry
After Smart Install completes, press 'Delay End + Start/Pause' while 'AS' is displayed to check results. 'OK' (Ot) = normal completion, 'nG' = abnormal or failed. Under 'CR' display, turning jog dial clockwise shows up to 7 stored diagnostic codes.
Smart Install Result Inquiry
After Smart Install completes, press 'Delay End + Start/Pause' while 'AS' is displayed to check results. 'OK' (Ot) = normal completion, 'nG' = abnormal or failed. Under 'CR' display, turning jog dial clockwise shows up to 7 stored diagnostic codes.
Two people required for tub removal
The tub assembly is extremely heavy (the entire washer weighs 218 lbs). Always have two people to lift the tub assembly using the spring hangers. Attempting solo removal risks injury and damage.
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