Washers: Won't drain

Parts frequently associated with this issue and repair guidance from service manuals.

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Parts commonly needed for this issue

Based on repair data across Samsung and LG washer models. These parts are frequently associated with this problem — they may not be the cause of your specific issue.

Drain Pump

OEM: DC31-00187A

Verified across 3 retailers

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Drain Pump

OEM: DC97-19289F

Verified across 2 retailers

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Drain Hose

OEM: 4738ER1002A

Verified across 2 retailers

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Washer Pump Housing

OEM: 3108ER1001B

Verified across 2 retailers

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Water Inlet Valve

OEM: 5220FR2006H

Verified across 2 retailers

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Drain Pump Assembly - 120V 60Hz

OEM: DC31-00054A

Verified across 2 retailers

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Drain Pump

OEM: DC31-00054D

Verified across 2 retailers

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Washer Water Clean Out Drain H

OEM: 5214FR4006G

Verified across 2 retailers

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Drain Filter

OEM: 383EER2001A

Verified across 2 retailers

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Repair tips for this issue

From manufacturer service manuals.

From the service manual

Good to know

6 technician insights for the this appliance

Standpipe drain leak is often home plumbing, not washer

If a leak appears at the standpipe, wrap a dry rag around the standpipe opening. If the rag becomes wet, the leak is in the home plumbing, not the washer. Also ensure the standpipe is capable of accepting the flow rate from the washer — a slow standpipe causes backup.

Drain Pump Access Requires 13 Base Screws

Drain pump access requires removing back cover, 2 clamps, cover pump, 2 pins, and 13 base screws — more extensive than some models.

Common Drain Pump Foreign Material

Items commonly found blocking drain pump ASSY include rubber bands, bills, cotton, hair pins, and coins. Always check pump for foreign material during drain error diagnosis.

Mist Shower Rinse Efficiency

A separate nozzle sprays water equally so the rinse cycle is effective even with a small amount of water. This improves water efficiency.

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