Error Code HC
The heating element isn't warming the water properly
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Heater element is defective and overheating; Thermistor is defective (reading incorrectly low, so heater keeps running); Hot water supply connected to dishwasher exceeds safe temperature; Main PBA heater relay stuck closed
What actually causes this:
The heating element burned out, or the water level is too low because of a drain hose issue preventing the heater from activating
First Thing to Check
Check if your dishes feel cold after a cycle — if so, the heater may have failed
Parts Involved
How to Fix
- 1
1. Check hot water connections — ensure water supply temperature is below 176 degrees F (80 degrees C)
- 2
2. Check the operation of the thermistor — see Temperature Sensor Error diagnostics
- 3
3. Check heater operation — see Heater Check
- 4
4. If water temperature is normal and thermistor is normal, replace Main PBA
Other Error Codes for DW80R5061US
A control panel button appears to be stuck
The heating element is not warming the water properly
The dishwasher's main control board and display board can't talk to each other
Water is leaking inside the base of the dishwasher
The automatic door opening feature isn't working
The water valve is letting small amounts of water in when it shouldn't be
The dishwasher can't drain the water out
Too much water detected inside the dishwasher