Error Code 9CA1
The compressor is getting incorrect voltage
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9CA1 / 9CA2
What This Means
Under-voltage condition at power supply; Over-voltage condition at power supply; Plug receptacle used causing voltage drop; Main PBA fault (sometimes)
What actually causes this:
A power supply issue affecting the heat pump compressor — may be an outlet problem or internal electrical issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped.
Parts Involved
How to Fix
- 1
1. Check consumer power conditions and operating voltage
- 2
2. Connect a tester to internal power terminals during operation
- 3
3. Check whether a plug receptacle is used
- 4
4. If voltage is normal, check main PBA
Other Error Codes for DV22N6850HX
The dryer thinks the door is open while running
A secondary temperature sensor is giving bad readings
A fourth temperature sensor is reading abnormally
A third temperature sensor is giving incorrect readings
The drum motor temperature sensor detected a problem
The heat pump compressor has stopped working
Your dryer isn't heating properly or is overheating
The heat pump compressor motor isn't working