Error Code 9C1
Your dryer is getting the wrong voltage from the outlet
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Power cord not connected properly; Electrical outlet not working properly; Voltage out of range at the outlet; Faulty main PCB
What actually causes this:
The electrical outlet isn't providing the right power — could be a tripped breaker, loose plug, or wiring issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped — flip it fully off then back on.
Parts Involved
How to Fix
- 1
1. Check if power cord is connected properly
- 2
2. Check if the electrical outlet is working properly
- 3
3. Measure voltage at the outlet: should be L1 & L2 = 240V, L1 & Neutral = 120V, L2 & Neutral = 120V
- 4
4. Check terminal block connections
- 5
5. If the information code remains, contact a Samsung service center
This Error Applies To
Samsung DV25B6900E Series Dryers (2024) (2024–present)
Related Error Codes
Your dryer is getting the wrong type of electrical power
The dryer's internal parts aren't communicating properly
Your dryer isn't heating properly or is overheating
Your dryer's temperature sensor isn't reading correctly
A secondary temperature sensor is giving bad readings
The door switch isn't working properly
Your dryer vent is about 80% blocked
Your dryer vent is over 90% blocked — needs immediate cleaning