Error Code 9C1
Your dryer is getting the wrong voltage from the outlet
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Not using regular power source (voltage out of range); Low voltage from utility; Faulty electrical outlet or wiring; PCB or wire harness problem
What actually causes this:
The electrical outlet isn't providing the right power — could be a tripped breaker, loose plug, or wiring issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped — flip it fully off then back on.
Parts Involved
How to Fix
- 1
1. Check the PCB and wire harness for damage or loose connections
- 2
2. Check if the electrical outlet is working properly
- 3
3. Measure voltage at the outlet: should be 120V/240V
- 4
4. Check for blown fuse or tripped circuit breaker
- 5
5. If voltage is correct, inspect voltage sense circuit on main PCB
This Error Applies To
Samsung DV55CG7 Series Dryers
Related Error Codes
Your dryer's temperature sensor isn't reading correctly
A secondary temperature sensor is giving bad readings
The door switch isn't working properly
The dryer thinks the door is open while running
Your dryer is getting the wrong type of electrical power
The dryer's internal parts aren't communicating properly
Your dryer vent is about 80% blocked
Your dryer isn't heating properly or is overheating