Error Code 9C1
Your dryer is getting the wrong voltage from the outlet
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Improper power supply to the dryer; Voltage out of range at the outlet; Faulty outlet or wiring; Main PCB electronic control failure
What actually causes this:
The electrical outlet isn't providing the right power — could be a tripped breaker, loose plug, or wiring issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped — flip it fully off then back on.
Parts Involved
How to Fix
- 1
1. Check if power is supplied properly to the dryer
- 2
2. Measure voltage at the outlet: should be 120V/240V for electric, 120V for gas
- 3
3. Check home circuit breakers and fuses
- 4
4. Verify terminal block connections are secure
- 5
5. If information code remains, contact customer service center
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung DVE50M7450 Series Dryers (2024) (2024–present)
Related Error Codes
Your dryer isn't heating properly or is overheating
A secondary temperature sensor is giving bad readings
The dryer's internal parts aren't communicating properly
Your dryer's temperature sensor isn't reading correctly
Your dryer is getting the wrong type of electrical power
The dryer thinks the door is open while running
The door switch isn't working properly