Samsung Ovens & Ranges2017–present

Error Code C-A2

Magnetron or convection cooling fan not operating correctly

Moderate

Address soon - your appliance may not work properly

Also displayed as: C-A2

What This Means

Cooling motor connector disconnected at Main PCB; Cooling motor connector disconnected at motor; Cooling motor malfunction; Defective cooling motor windings

What actually causes this:

Motor bearing failure, broken windings, or loose connection

First Thing to Check

Verify cooling motor connector is properly seated at Main PCB

Parts Involved

Cooling motorMotor connectorMain PCB connector

How to Fix

  1. 1

    Check whether connector at the Main PCB has been inserted

  2. 2

    Check whether connector at the motor has been inserted

  3. 3

    Test cooling motor operation

  4. 4

    Measure motor resistance and voltage

This Error Applies To

Samsung DOC30M977D Series Ovens & Ranges (2017) (2017–present)

Service manual exact match: NQ70M7770DGService manual exact match: DOC30M977DS

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