Samsung Ovens & Ranges2017–present

Error Code C-F2

Loss of communication with touch panel interface

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: C-F2

What This Means

Sub PCB connector improperly inserted; Damaged ribbon cable from touch panel; Defective Sub PCB; Faulty Control PCB

What actually causes this:

Loose ribbon cable, connector failure, or faulty touch PCB circuitry

First Thing to Check

Inspect touch panel ribbon cable connections at Sub PCB connector

Parts Involved

Sub PCBControl PCBTouch panel ribbon cableTouch PCB connector

How to Fix

  1. 1

    Check whether connector of Sub PCB has been inserted

  2. 2

    Check ribbon cable from touch panel for damage or disconnection

  3. 3

    Inspect connector pins for corrosion or damage

This Error Applies To

Samsung DOC30M977D Series Ovens & Ranges (2017) (2017–present)

Service manual exact match: NQ70M7770DGService manual exact match: DOC30M977DS

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