Samsung Ovens & Ranges

Error Code C-A2

Cooling motor not responding to control signals

Moderate

Address soon - your appliance may not work properly

Also displayed as: C-A2

What This Means

Cooling motor connector not inserted; Motor connector loose; Cooling motor failure; Main PCB failure; Hall sensor PCB failure

What actually causes this:

Loose connector, failed motor, or hall sensor failure

First Thing to Check

Verify cooling motor connector (CN202 or CN550) is fully seated at Main PCB

Parts Involved

Cooling Fan MotorHall Sensor PCBMain PCBConnectors

How to Fix

  1. 1

    Check Main PCB connector (CN202 or CN550)

  2. 2

    Check motor connector at fan motor

  3. 3

    Verify wiring pin map matches connector pins

  4. 4

    Check Hall sensor PCB if motor has sensor feedback

This Error Applies To

Samsung DOC30P977D Series Ovens & Ranges

Service manual exact match: NQ70M9770DService manual exact match: DOC30P977DService manual exact match: NQ70M7770D

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