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Samsung Ovens & Ranges

Error Code C-72

Drain pump inactive or water not draining from steam chamber

Moderate

Address soon - your appliance may not work properly

Also displayed as: C-72

What This Means

Drain pump not operating; Pump motor connection loose; GND wire disconnection; Main PCB failure

What actually causes this:

Pump motor failure, clogged drain line, or missing ground connection to generator

First Thing to Check

Check GND wire continuity on steam generator

Parts Involved

Drain pump motorWater level sensorMain PCB CN300Ground wire

How to Fix

  1. 1

    Check ground wire on steam generator

  2. 2

    Check pump motor operation and wire connections

  3. 3

    Test drain pump motor

This Error Applies To

Samsung DOP36P86DLS Series Ovens & Ranges

Service manual exact match: DOP36P86DLS

Related Error Codes

C-23

Meat probe temperature sensor is shorted

C-30

Main PCB internal temperature sensor failure

C-20

Temperature sensor open or shorted

C-d0

User control button activated continuously

C-F2

Display/touch panel communication lost

C-21

Oven temperature exceeds 650F (343C) or loses heating control

C-A2

Cooling fan motor unresponsive

C-31

Temperature safety limit exceeded

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