Samsung Ovens & Ranges2013–present

Error Code E-21

Oven sensor circuit open condition

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: E-21

What This Means

Oven sensor disconnection; Open circuit in sensor wiring; Sensor terminal corrosion or damage; Main PCB connector CN201 disconnection; Sub PCB connector CN02 disconnection

What actually causes this:

Temperature sensor has become disconnected or internal wiring has broken

First Thing to Check

Verify both main PCB CN201 and sub PCB CN02 connectors are fully seated

Parts Involved

Oven SensorMain PCBConnectors

How to Fix

  1. 1

    Check if connector CN201 on main PCB is properly inserted

  2. 2

    Check if connector CN02 on sub PCB is properly inserted

  3. 3

    If both connectors are secure and error persists, replace main PCB

This Error Applies To

Samsung NE58F9 Series Ovens & Ranges (2013) (2013–present)

Service manual exact match: NE58F9500SSService manual exact match: NE58F9710WS

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