Prax
Sign InGet Started
Samsung Ovens & Ranges2013–present

Error Code E-24

Temperature overheat condition

Moderate

Address soon - your appliance may not work properly

Also displayed as: E-24

What This Means

Oven sensor malfunction; Defective broil heater; Defective bake heater; Defective convection heater; Main PCB DLB relay failure; Harness disconnection at heater relays; Short circuit in heater circuit

What actually causes this:

Oven temperature exceeds maximum safe operating temperature - typically caused by stuck relay, sensor failure, or uncontrolled heating element

First Thing to Check

Measure oven sensor resistance at room temperature - normal is approximately 1000 ohms

Parts Involved

Oven SensorBroil HeaterBake HeaterConvection HeaterDLB RelayHeater Relays

How to Fix

  1. 1

    Disconnect power and open back cover

  2. 2

    Disconnect sensor harness from control

  3. 3

    Measure sensor resistance at room temperature - should be approximately 1000 ohms

  4. 4

    Check resistance of each heater (broil, bake, convection)

  5. 5

    Check DLB, Broil, Bake and Convection heater relays on main PCB for normal operation

  6. 6

    Check for disconnection of harness between main PCB and sub PCB

  7. 7

    Measure oven sensor connector resistance on main PCB - normal is 1000 ohms

This Error Applies To

Samsung NE58F9 Series Ovens & Ranges (2013) (2013–present)

Service manual exact match: NE58F9500SSService manual exact match: NE58F9710WS

Related Error Codes

-tE-

Touch panel communication error with main PCB

E-21

Oven sensor circuit open condition

E-83

PCB-to-PCB communication failure

E-0E

Door lock mechanism failure

E-22

Oven sensor circuit short condition

-SE-

Keypad/touch panel circuit short

E-2E

Meat probe circuit short condition

Need more help with your Samsung ovens & ranges?