What does error code C-31 mean on a Samsung ovens & ranges?

PCB temperature sensor is short or PCB temperature rises abnormally high PCB sensor short circuit; PCB temperature rises abnormally high; Defective main PCB

How do I fix error code C-31 on a Samsung ovens & ranges?

1. undefined: Disconnect power and open back cover 2. undefined: Replace the main PCB

Samsung Ovens & Ranges2019–present

Error Code C-31

PCB temperature sensor is short or PCB temperature rises abnormally high

Moderate

Address soon - your appliance may not work properly

What This Means

PCB sensor short circuit; PCB temperature rises abnormally high; Defective main PCB

How to Fix

1
Disconnect power and open back cover
2
Replace the main PCB

This Error Applies To

Samsung NE58H9970W Series Ovens & Ranges (2019) (2019–present)

Service manual exact match: NE58R9560WG/AAService manual exact match: NE58H9970WS

Related Error Codes

C-F0

Communication between Main and Sub PCB is interrupted

C-d0

Key short or keypad cable issue

C-F2

Communication between Main and Touch PCB is interrupted

C-d1

Door lock is mispositioned or door lock switch/motor issue

C-21

Oven sensor is short when operating or internal temperature rises abnormally high

C-30

PCB temperature sensor is open when oven is operating

Communication

Communication between Display PCB and Inverter Module PCB is interrupted

C-20

Oven sensor is open or sensor has high resistance when oven is operating

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