Samsung Ovens & Ranges2019–present

Error Code C-d1

Door lock is mispositioned or door lock switch/motor issue

Moderate

Address soon - your appliance may not work properly

What This Means

Harness not connected with door lock switch and motor; Incorrect resistance value of door lock motor; Door locking switch not working normally; Damaged connector harness

How to Fix

  1. 1

    Disconnect power and open cover back

  2. 2

    Check whether harness has been connected with door lock switch and motor

  3. 3

    Confirm resistance value of door lock motor (Normal: 6-8Ω at room temperature)

  4. 4

    Measure voltage at plug supplying power to door lock motor (normal: AC 120V)

  5. 5

    Check whether door locking switch is working normally (COM-NO)

  6. 6

    Replace micro switch or lock motor if needed

  7. 7

    Replace main PCB if issue persists

This Error Applies To

Samsung NE58H9970W Series Ovens & Ranges (2019) (2019–present)

Service manual exact match: NE58R9560WG/AAService manual exact match: NE58H9970WS

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