Samsung Ovens & Ranges2020–present

Error Code C-21

Oven sensor shorted / Oven heating over

Moderate

Address soon - your appliance may not work properly

What This Means

Failed oven sensor; Broil heater failure; Bake heater failure; Convection heater failure; DLB relay failure; Main PCB failure; Harness disconnection

How to Fix

  1. 1

    Disconnect power and open back cover

  2. 2

    Disconnect sensor harness from control and measure sensor resistance (1080Ω at room temperature)

  3. 3

    Check broil, bake and convection heater resistance values

  4. 4

    Check DLB of sub PCB relay operation

  5. 5

    Check harness connections to main PCB

  6. 6

    Measure oven sensor connector resistance on main PCB (Normal: 2850Ω)

This Error Applies To

Samsung NE59K3310S Series Ovens & Ranges (2020) (2020–present)

Service manual exact match: NE59K3310SSService manual exact match: NE59*4311**Service manual exact match: NE59M4310SSService manual exact match: NE59*751***Service manual exact match: NE59T4311SSService manual exact match: NE59T4311SG

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