Samsung Ovens & Ranges2020–present

Error Code C-d1

Door locking mechanism failure

Moderate

Address soon - your appliance may not work properly

What This Means

Loose door lock harness; Door lock motor failure; Door lock switch failure; Insufficient voltage to door lock motor; Main PCB failure

How to Fix

  1. 1

    Disconnect power and open back cover

  2. 2

    Check whether harness has been connected with door lock switch and motor

  3. 3

    Confirm whether resistance value of door lock motor is normal (COM: orange, NO: brown)

  4. 4

    Activate door lock and measure voltage at wire connection on door lock motor (Normal: AC 120V)

  5. 5

    Check whether door locking switch is working normally

This Error Applies To

Samsung NE59K3310S Series Ovens & Ranges (2020) (2020–present)

Service manual exact match: NE59K3310SSService manual exact match: NE59*4311**Service manual exact match: NE59M4310SSService manual exact match: NE59*751***Service manual exact match: NE59T4311SSService manual exact match: NE59T4311SG

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