Error Code C-20
Oven sensor is open when the oven is operating
Moderate
Address soon - your appliance may not work properly
What This Means
Connector at Main PCB not inserted; Connector at sensor not inserted; Faulty temperature sensor; Damaged or open oven sensor wire harness; Damaged Main PCB
How to Fix
- 1
Check whether connector at Main PCB has been inserted
- 2
Check whether connector at sensor has been inserted
- 3
Disconnect power and measure sensor resistance (normal: 1080 ohms at room temperature)
- 4
Check connector condition of wire harness (oven sensor connector and CN320 of main PCB)
- 5
Measure resistance of connector CN320 at Main PCB (Open: infinite ohms, Short: under 10 ohms)
- 6
Reconnect or repair damaged harness
- 7
If connectors at Main PCB and sensor are inserted correctly, replace temperature sensor
- 8
Make sure circuit board, soldered joints or related parts on Main PCB have not been damaged
- 9
If problem still not solved, replace the Main PCB
This Error Applies To
Samsung NV51R5511S Series Ovens & Ranges
Related Error Codes
Door lock is mispositioned
Oven sensor is short or internal temperature rises abnormally high when oven is operating
Communication between the Main and Sub PCB is interrupted
Power connection is installed improperly
Communication between the Main and Touch PCB is interrupted
PCB temperature sensor is open or shorted when oven is operating
Cooling motor is operating abnormally
Keys are shorted