Samsung Ovens & Ranges2023–present

Error Code C-20

Oven temperature sensor open (resistance over 2950 ohms) or shorted (resistance under 930 ohms)

Moderate

Address soon - your appliance may not work properly

What This Means

Defective oven temperature sensor; Damaged wire harness between sensor and main PCB; Poor connector at CNS300 on main PCB; Damaged PCB traces or solder joints related to oven sensor

How to Fix

  1. 1

    Disconnect power to the range

  2. 2

    Open the back cover and disconnect sensor harness from control PCB at CNS300

  3. 3

    Measure sensor resistance; expect approximately 1080 ohms at room temperature

  4. 4

    If sensor resistance is above 2950 ohms the sensor is open – replace sensor

  5. 5

    If sensor resistance is below 930 ohms the sensor is shorted – replace sensor

  6. 6

    If resistance is within range inspect harness and PCB connector CNS300 for damage

  7. 7

    Reconnect or repair damaged harness

  8. 8

    If PCB traces or solder joints are damaged around the oven sensor circuit repair or replace main PCB

This Error Applies To

Samsung NX60A6711 Series Ovens & Ranges (2023) (2023–present)

Service manual exact match: NX60A6711SSService manual exact match: NX60A6711SGService manual exact match: NX60A6711SBService manual exact match: NX60A6711

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