Error Code 24
Freezer defrost heater is not working or ice is not melting.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 24 (Freezer), c (Fridge)
What This Means
Defrost heater housing is separated or loose; Contact error on heater connections; Heater wire disconnected or short circuit; Temperature fuse failure
What actually causes this:
Defrost heater wire came loose, heater burned out, or thermal fuse tripped.
First Thing to Check
Check all connections to the defrost heater.
Parts Involved
How to Fix
- 1
Separate AC RED connector from the inverter board
- 2
Measure resistance between AC RED connector pins 4 and 5
- 3
Expected resistance: 63 ohm ± 7% (varies with input power)
This Error Applies To
Samsung BRF365200A Series Refrigerators
Related Error Codes
Ice maker temperature sensor is broken or not connected.
Freezer defrost sensor is broken or not connected properly.
Refrigerator defrost sensor is broken or not connected.
Outside humidity sensor is not working properly.
Condenser fan is not spinning or its sensor is not working.
Refrigerator temperature sensor is broken or not connected properly.
Pantry compartment temperature sensor is broken or not connected.
Freezer fan is not spinning or its sensor is not working.