Samsung Refrigerators

Error Code 71

Freezer is getting warmer than it should be.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 71 (Freezer), c (Fridge)

What This Means

Freezer temperature rises abnormally; Freezer door remains open for extended time; Unit has high internal temperature; Damper valve stuck or malfunctioning

What actually causes this:

Door was left open or hot food was stored.

First Thing to Check

Make sure the freezer door is fully closed.

Parts Involved

Freezer DoorDamper AssemblyTemperature Sensor

How to Fix

  1. 1

    Close the freezer door fully

  2. 2

    Remove hot food from freezer

  3. 3

    Check that damper is operating properly

  4. 4

    Monitor temperature for 30 minutes

This Error Applies To

Samsung BRF365200A Series Refrigerators

Service manual exact match: DRF365300AP/DAService manual exact match: BRF365200AP/AA

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