Samsung Refrigerators

Error Code 72

Refrigerator is getting warmer than it should be.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 72 (Freezer), c (Fridge)

What This Means

Refrigerator temperature rises abnormally; Refrigerator door remains open for extended time; Unit has high internal temperature; Damper valve stuck or malfunctioning

What actually causes this:

Door was left open or hot food was stored.

First Thing to Check

Make sure the refrigerator door is fully closed.

Parts Involved

Refrigerator DoorDamper AssemblyTemperature Sensor

How to Fix

  1. 1

    Close the refrigerator door fully

  2. 2

    Remove hot food from refrigerator

  3. 3

    Check that damper is operating properly

  4. 4

    Monitor temperature for 30 minutes

This Error Applies To

Samsung BRF365200A Series Refrigerators

Service manual exact match: DRF365300AP/DAService manual exact match: BRF365200AP/AA

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