Samsung Refrigerators

Error Code 78

Cabinet rear heater is not working.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 78 (Freezer), c (Fridge)

What This Means

Heater housing is separated or loose; Heater connection contact error; Heater wire disconnected or short circuit

What actually causes this:

Heater wire came loose, heater burned out, or connection failed.

First Thing to Check

Check all connections to the rear heater.

Parts Involved

Cabinet Rear Heater (DC12V 2.0W)DC YEL1 Connector

How to Fix

  1. 1

    Separate DC YEL1 Connector from the control board

  2. 2

    Measure resistance between DC YEL1 pins 14 and 16

  3. 3

    Expected resistance: 96 ohm ± 7%

This Error Applies To

Samsung BRF365200A Series Refrigerators

Service manual exact match: DRF365300AP/DAService manual exact match: BRF365200AP/AA

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