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Samsung Refrigerators2017–present

Error Code 13

External humidity sensor is not reading properly

Moderate

Address soon - your appliance may not work properly

Also displayed as: Ambient-Humidity Sensor Error

What This Means

Humidity sensor disconnected from hinge area; Wire damaged or cut; Wire short circuit; Sensor failure

What actually causes this:

Humidity sensor failure or wiring disconnection

First Thing to Check

Check hinge connector for loose pins

Parts Involved

Ambient Humidity SensorHinge ConnectorDoor Hinge Assembly

How to Fix

  1. 1

    Check voltage between HINGE CONNECTOR #2 and #4

  2. 2

    Expected voltage should be within 4.5V to 1.0V

  3. 3

    Verify sensor is mounted on door hinge area

  4. 4

    Check wiring integrity

This Error Applies To

Samsung BRF425200A Series Refrigerators (2017) (2017–present)

Service manual exact match: BRF425200AP/AAService manual exact match: DRF427500AP/DAService manual exact match: DRF429900AP/DAService manual exact match: DRF425300AP/DA

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