Error Code 31
FlexZone fan is not spinning or feedback signal is lost
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: CV-Fan Error
What This Means
Fan motor bearing failure; Feedback signal wire disconnected; Fan motor wire slipped from connector; Fan blade obstruction; Motor coil failure
What actually causes this:
Fan motor failure or wiring disconnection
First Thing to Check
Check if fan motor runs during FlexZone operation
Parts Involved
How to Fix
- 1
Listen for FreshZone+ fan operation
- 2
Check feedback signal wire connection
- 3
Inspect fan blade for blockages
- 4
Verify motor power supply to fan
- 5
Check connector seating at control board
This Error Applies To
Samsung BRF425200A Series Refrigerators (2017) (2017–present)
Related Error Codes
Cocktail ice maker sensor is not responding
Cocktail ice maker is not producing ice
Pantry compartment temperature sensor is not working
Standard ice maker position or operation sensor is not responding
FlexZone compartment temperature sensor is broken or disconnected
Rear cabinet heater element is broken or disconnected
Ice maker water line heater is broken or disconnected
FlexZone compartment is not maintaining proper temperature