Samsung Refrigerators2017–present

Error Code 62

Pantry fan is not running or signal is lost

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: FRESHZONE FAN Error

What This Means

Fan motor bearing failure or seized; Feedback signal wire disconnected; Fan motor coil failure; Motor wire slipped from connector; Fan blade obstruction or damage

What actually causes this:

Fan motor bearing failure or wiring issue

First Thing to Check

Listen for pantry fan operation and check DC BLU1 connector

Parts Involved

FreshZone Fan MotorDC BLU1 ConnectorFan Housing

How to Fix

  1. 1

    Check voltage between Case Connector DC BLU1 #19 and #20

  2. 2

    Expected voltage should be within 7V to 12V

  3. 3

    Listen for FreshZone fan operation during test

  4. 4

    Inspect fan blade for blockages or damage

  5. 5

    Check feedback signal wire continuity

This Error Applies To

Samsung BRF425200A Series Refrigerators (2017) (2017–present)

Service manual exact match: BRF425200AP/AAService manual exact match: DRF427500AP/DAService manual exact match: DRF429900AP/DAService manual exact match: DRF425300AP/DA

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