Samsung Refrigerators2017–present

Error Code 20c

Cocktail ice maker sensor is not working properly

Moderate

Address soon - your appliance may not work properly

Also displayed as: 20c

What This Means

Sensor housing slipped out; Wire cut or damaged; Wire short circuit; Temperature reading outside -50°C to +50°C range

What actually causes this:

Cocktail ice maker sensor wiring became loose or sensor failed

First Thing to Check

Verify the cocktail ice maker sensor connector is firmly attached

Parts Involved

Cocktail Ice Maker Sensor

How to Fix

  1. 1

    1. Check voltage between Case Connector DC WHT #2 ↔ #3

  2. 2

    2. Voltage should be within 4.5V~1.0V

  3. 3

    3. Inspect sensor housing for displacement

  4. 4

    4. Check wiring for cuts or damage

This Error Applies To

Samsung DRF367500A Series Refrigerators (2017) (2017–present)

Service manual exact match: DRF367500AP/DAService manual exact match: BRF365200AP/AA

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