Samsung Refrigerators2017–present

Error Code 23c

Condenser fan is not working properly

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 23c

What This Means

Feedback signal wire contact defective; Motor wire slipped out; Motor is defective; Motor connector disconnected

What actually causes this:

Condenser fan motor stopped working or connector came loose

First Thing to Check

Check that the condenser fan connector is firmly attached behind the refrigerator

Parts Involved

Condenser Fan Motor

How to Fix

  1. 1

    1. Check voltage between Case Connector DC WHT #14 ↔ #15

  2. 2

    2. Voltage should be within 7V~12V

  3. 3

    3. Inspect motor wiring for disconnection

  4. 4

    4. Check for motor mechanical restriction

This Error Applies To

Samsung DRF367500A Series Refrigerators (2017) (2017–present)

Service manual exact match: DRF367500AP/DAService manual exact match: BRF365200AP/AA

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