Samsung Refrigerators2017–present

Error Code 62c

Pantry fan is not working properly

Moderate

Address soon - your appliance may not work properly

Also displayed as: 62c

What This Means

Feedback signal wire contact defective; Motor wire slipped out; Motor is defective; Motor connector disconnected

What actually causes this:

Pantry fan motor stopped working or fan motor connector came loose

First Thing to Check

Check that the pantry fan connector is firmly attached

Parts Involved

Pantry Fan Motor

How to Fix

  1. 1

    1. Check voltage between Case Connector DC BLU1 #19 ↔ #20

  2. 2

    2. Voltage should be within 7V~12V

  3. 3

    3. Inspect motor wiring for disconnection

  4. 4

    4. Check for motor mechanical restriction

This Error Applies To

Samsung DRF367500A Series Refrigerators (2017) (2017–present)

Service manual exact match: DRF367500AP/DAService manual exact match: BRF365200AP/AA

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