Samsung Refrigerators

Error Code 11

The FlexZone defrost sensor is failing and defrost cycles may not work

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 11

What This Means

CV defrost sensor disconnected; CV defrost sensor defective; Main PCB defect

What actually causes this:

The defrost sensor became loose or stopped working

First Thing to Check

Check if frost is building up in the FlexZone — that indicates defrost problems

Parts Involved

CV Defrost ThermistorMain PCB CN30

How to Fix

  1. 1

    1. Check voltage between Main PCB CN30 pins 11 and 13 should be within 4.1V to 0.8V range

  2. 2

    2. Reconnect sensor if loose

  3. 3

    3. Verify thermal connection to CV evaporator

  4. 4

    4. Replace sensor if out of range

This Error Applies To

Samsung RF22M9581 Series Refrigerators

Service manual exact match: RF22M9581Service manual exact match: RF28M9580

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