Samsung Refrigerators2018–present

Error Code 1

Freezer temperature sensor is not working

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 1

What This Means

Thermistor disconnected or loose connector; Thermistor defective or shorted; Main PCB connector failure; Wiring harness damage between sensor and Main PCB

What actually causes this:

The freezer temperature sensor wire came loose or the sensor failed

First Thing to Check

Check the connector behind the refrigerator and push it firmly into place

Parts Involved

Thermistor (502AT)Main PCBWiring harness

How to Fix

  1. 1

    1. Check Main PCB CN30-4 to CN76-1 voltage — normal range: 4.5V to 1.0V

  2. 2

    2. Reconnect thermistor connector if loose

  3. 3

    3. Measure thermistor resistance: 5.0 kΩ at 77°F (25°C)

  4. 4

    4. Replace thermistor if open or shorted

This Error Applies To

Samsung RF22NP Series Refrigerators (2018) (2018–present)

Service manual exact match: RF22NPService manual exact match: RF28NH

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