Error Code 13
Refrigerator cannot detect internal humidity levels
Moderate
Address soon - your appliance may not work properly
Also displayed as: 13
What This Means
Loose connector at CN30-3 or CN76-1; Damaged humidity sensor; PCB solder joint failure; Moisture damage to sensor
What actually causes this:
Humidity sensor exposed to moisture or connector corroded
First Thing to Check
Look for the humidity sensor connector and ensure it is fully inserted
Parts Involved
How to Fix
- 1
Check voltage between Main PCB CN30-3 and CN76-1
- 2
Expected voltage range: 4.1V to 0.8V (different from temperature sensors)
- 3
Verify connector is fully seated
- 4
Check for moisture on sensor
This Error Applies To
Samsung RF265BEA Series Refrigerators (2016) (2016–present)
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