Samsung Refrigerators2009–present

Error Code F-10-2

Ice room fan motor failed or is not sending feedback signal

Moderate

Address soon - your appliance may not work properly

Also displayed as: F-10-2 (LED blink pattern on panel)

What This Means

Fan motor failed; Feedback signal line broken or connector loose; Motor wire separation; Ice obstruction on fan blade; Ice room temperature out of operating range

What actually causes this:

Fan motor seized or ice has blocked the blade inside the ice room compartment.

First Thing to Check

Run a manual defrost first if there is ice buildup, then re-test the fan.

Parts Involved

MOTOR BLDC Ice Room FAN (DREP5020LB)Main PCB (CN76 connector)

How to Fix

  1. 1

    Execute manual operation to force compressor and fans on

  2. 2

    Measure voltage between MAIN PCB REG1 Heater Sink and CN76 #2 (Black) — should be DC 6–12V

  3. 3

    Check if DC 7–12V alternates with below 2V at CN76 #2 (Black) for pulse pattern

  4. 4

    Check CN76 #6 (Pink) for the feedback pulse signal (~2–3V on multimeter)

  5. 5

    Verify ice room temperature is within operating range (Fan ON: 8.6°F / -13°C, Fan OFF: 26.6°F / -3°C)

This Error Applies To

Samsung RF267AERS Series Refrigerators (2009) (2009–present)

Service manual exact match: RF26XAERS/XAAService manual exact match: RF267AFBP/XACService manual exact match: RF267AEBP/XAAService manual exact match: RF26XAEPN/XAAService manual exact match: RF267AERS/XAAService manual exact match: RF267AEPN/XAAService manual exact match: RF267AFRS/XACService manual exact match: RF267AEWP/XAA

Need more help with your Samsung refrigerators?