Samsung Refrigerators2009–present

Error Code F-10-7

Panel display board and main control board have lost communication

Moderate

Address soon - your appliance may not work properly

Also displayed as: F-10-7 (LED blink pattern on panel)

What This Means

Wiring connector between panel PCB and main PCB loose or disconnected; Panel PCB failure; Main PCB failure; Short or open in communication wire between door and cabinet

What actually causes this:

A door wiring harness connector worked loose, or one of the PCBs has failed — the fridge loses key input/output coordination.

First Thing to Check

Unplug the fridge for 30 seconds and plug it back in to see if communication resets. Then check all connectors at the upper hinge cover.

Parts Involved

Panel PCBMain PCBCommunication harness (upper hinge to main PCB)

How to Fix

  1. 1

    Check display for 'Pc - Er' (panel shows alternating ON/OFF every 0.5 seconds)

  2. 2

    Check display for 'OP - Er' (option error — option register mismatch)

  3. 3

    Verify MAIN PCB connector CN90 #8 to CN90 #4 voltage: should be 4.5V to 1.0V

  4. 4

    Verify MAIN PCB CN30 #6 to CN76 #1: should be 4.5V to 1.0V

  5. 5

    Verify MAIN PCB CN30 #8 to CN76 #1: should be 4.5V to 1.0V

  6. 6

    Check CN76 #4 (Orange) to CN76 #1 (Gray): should be 7V–12V

  7. 7

    Use an oscilloscope (1 GHz) for definitive communication signal analysis

  8. 8

    Check wiring harness between dispenser area, upper hinge panel, and main PCB for disconnection or shorts

This Error Applies To

Samsung RF267AERS Series Refrigerators (2009) (2009–present)

Service manual exact match: RF26XAERS/XAAService manual exact match: RF267AFBP/XACService manual exact match: RF267AEBP/XAAService manual exact match: RF26XAEPN/XAAService manual exact match: RF267AERS/XAAService manual exact match: RF267AEPN/XAAService manual exact match: RF267AFRS/XACService manual exact match: RF267AEWP/XAA

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