Samsung Refrigerators2019–present

Error Code FZ High Temp

Freezer temperature is abnormally high

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: FZ temp indicator blinks

What This Means

Door left open for extended period; Hot food placed directly in freezer; Compressor not running; Defrost cycle issue

What actually causes this:

Door left open, power outage recovery, or cooling system failure

First Thing to Check

Check if door was left open and verify no recent power outage

Parts Involved

Freezer SensorCompressorFreezer Fan

How to Fix

  1. 1

    Check if door was left open or hot food was recently stored

  2. 2

    Verify compressor is operating

  3. 3

    Check for recent power outage

  4. 4

    If recurrent without obvious cause, diagnose cooling system

This Error Applies To

Samsung RF28R7551S Series Refrigerators (2019) (2019–present)

Service manual exact match: RF22R7551**Service manual exact match: RF22R7551DTService manual exact match: RF28R75*Service manual exact match: RF28R7551SGService manual exact match: RF22R75*Service manual exact match: RF28R7551DTService manual exact match: RF28R7551**Service manual exact match: RF22R7551SG

Need more help with your Samsung refrigerators?