How do I fix error code Flex High Temp on a Samsung refrigerators?

1. undefined: Check flex zone door closure 2. undefined: Check damper operation via Load Status (FLEX ROOM DAMPER OPEN) 3. undefined: Verify flex zone sensor reading

Samsung Refrigerators2019–present

Error Code Flex High Temp

Q: What does error code Flex High Temp mean on a Samsung refrigerators?

Flex zone compartment temperature is abnormally high Flex zone damper stuck closed; Door left open; Flex zone sensor failure; Damper heater failure causing damper to freeze closed

Flex zone compartment temperature is abnormally high

Moderate

Address soon - your appliance may not work properly

Also displayed as: Flex temp indicator blinks

What This Means

Flex zone damper stuck closed; Door left open; Flex zone sensor failure; Damper heater failure causing damper to freeze closed

What actually causes this:

Damper stuck, door left open, or sensor failure

First Thing to Check

Check Load Status for FLEX ROOM DAMPER OPEN state

Parts Involved

Flex Zone SensorMotor Damper NSBY001TJ1

How to Fix

1
Check flex zone door closure
2
Check damper operation via Load Status (FLEX ROOM DAMPER OPEN)
3
Verify flex zone sensor reading

This Error Applies To

Samsung RF28R7551S Series Refrigerators (2019) (2019–present)

Service manual exact match: RF22R7551**Service manual exact match: RF22R7551DTService manual exact match: RF28R75*Service manual exact match: RF28R7551SGService manual exact match: RF22R75*Service manual exact match: RF28R7551DTService manual exact match: RF28R7551**Service manual exact match: RF22R7551SG

Related Error Codes

FF High Temp

Refrigerator temperature is abnormally high

15C

Ice room thermistor is out of range

13E

Humidity sensor voltage is outside valid range (0.6V to 4.7V)

14C

Ice maker thermistor is out of range — ice making may be disrupted

39C

Ice maker motor did not complete its initialization cycle

FZ High Temp

Freezer temperature is abnormally high

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