What does error code 21E mean on a Samsung refrigerators?

Freezer fan motor failure or no speed feedback Bad feed-back signaling wire; Contact issue or motor wire slipped out; Defective motor

How do I fix error code 21E on a Samsung refrigerators?

1. undefined: Check voltage between MAIN PCB CN75 #1(GRAY) and #4(YELLOW) 2. undefined: Voltage should be 7V to 12V range 3. undefined: Test motor rotation

Samsung Refrigerators2014–present

Error Code 21E

Freezer fan motor failure or no speed feedback

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 21 E

What This Means

Bad feed-back signaling wire; Contact issue or motor wire slipped out; Defective motor

What actually causes this:

Fan motor bearing fails or speed sensor connection loosens

First Thing to Check

Verify CN75 connector and check for power at fan motor

Parts Involved

Fan-Motor(FRE) DA31-00146EMAIN PCB CN75

How to Fix

1
Check voltage between MAIN PCB CN75 #1(GRAY) and #4(YELLOW)
2
Voltage should be 7V to 12V range
3
Test motor rotation

This Error Applies To

Samsung RH25H5611S Series Refrigerators (2014) (2014–present)

Service manual exact match: RH25H5613SLService manual exact match: RS25HService manual exact match: RH25H5611SR

Related Error Codes

Freezer defrost sensor malfunction or open circuit

13E

Humidity sensor failure or circuit open

24E

Freezer defrost heater circuit fault or heater stuck on

Refrigerator defrost sensor malfunction or open circuit

25E

Refrigerator defrost heater circuit fault or stuck on

Freezer temperature sensor fault or disconnect

Ambient room temperature sensor fault or disconnect

22E

Refrigerator fan motor failure or no speed feedback

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