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Samsung Refrigerators2014–present

Error Code 24E

Freezer defrost heating system malfunction

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 24 E

What This Means

Connector Slipped-Out or Open-Contact; Wire Cut or Short-Circuited; Defective Thermistor; Heater keeps heating beyond 80 minute limit

What actually causes this:

The freezer defrost heater either won't turn on or won't turn off after the defrost cycle.

First Thing to Check

Use a multimeter to check continuity across the defrost heater terminals.

Parts Involved

Defrost Heater (FRE) AC 120V / 218WFreezer Defrost SensorMAIN PCB CN70

How to Fix

  1. 1

    Separate MAIN PCB CN70 wire from PCB

  2. 2

    Read resistance between CN70 Brown and Black connectors

  3. 3

    If 0 Ohm: heater is shorted

  4. 4

    If infinite Ohm: wire or thermal fuse is open

  5. 5

    Measure defrost sensor temperature

This Error Applies To

Samsung RS25H51 Series Refrigerators (2014) (2014–present)

Service manual exact match: RS25H5121BC/AAService manual exact match: RS25H5111WW/AAService manual exact match: RS25H5111SR/AAService manual exact match: RS25H5121SRService manual exact match: RS25H5111BCService manual exact match: RS25H5121WWService manual exact match: RS25H5113SLService manual exact match: RS25H5111SR+2 more

Related Error Codes

8E

Ice maker temperature sensor malfunction

25E

Refrigerator defrost heating system malfunction

72E

Refrigerator compartment warming up abnormally

6E

Room temperature sensor malfunction

26E

Ice maker position sensor out of sync

81E

Compressor motor won't start

71E

Freezer compartment warming up abnormally

83E

Compressor drawing excessive electrical current

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