Samsung Refrigerators2010–present

Error Code 12

Freezer defrost cycle fails or takes too long

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: Left - ⑦ LED ON

What This Means

Defrost heater malfunction; Defrost thermistor failure; Excessive frost buildup; Heater thermal fuse open; Heater contact failure

What actually causes this:

Defrost heater element burns out or thermal fuse fails from overcurrent

First Thing to Check

Verify heater resistance is reasonable and thermal fuse not blown

Parts Involved

Freezer Defrost HeaterThermal FuseCN70 Connector

How to Fix

  1. 1

    Separate MAIN PCB CN70 wire from PCB

  2. 2

    Read resistance between CN70 Brown and Black terminals

  3. 3

    Compare with circuit diagram reference values

This Error Applies To

Samsung RS25J50 Series Refrigerators (2010) (2010–present)

Service manual exact match: RS25J500DSR/BYService manual exact match: RS25J500DSG/AAService manual exact match: RS25J500DBC/BYService manual exact match: RS25J500DWW/AAService manual exact match: RS25J5008SP/EMService manual exact match: RS25J50****Service manual exact match: RS25J500DSRService manual exact match: RS25J500DBC+2 more

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