Samsung Refrigerators2016–present

Error Code 13

Interior humidity sensor has failed or disconnected

Moderate

Address soon - your appliance may not work properly

Also displayed as: LED 13 blink

What This Means

Sensor housing slipped out of connector; Open or shorted wire; Sensor output out of valid range

What actually causes this:

The humidity sensor has come loose from its connector or has failed.

First Thing to Check

Check the humidity sensor connector at CN7 pins 13 and 15.

Parts Involved

Humidity Sensor HTG3515CH or HTG3535CHCN7 connector pins #13 and #15

How to Fix

  1. 1

    Access self-diagnostic mode

  2. 2

    Measure voltage at Case Connector CN7 pin #13 to pin #15 — should be between 1.0V and 4.5V

  3. 3

    Inspect humidity sensor location and wiring

This Error Applies To

Samsung RS27FDBTNS Series Refrigerators (2016) (2016–present)

Service manual exact match: RS27FDBTNSR/**Service manual exact match: DYF42SBIWSService manual exact match: RS27FDBTNSR/AAService manual exact match: RS757LHQESR/**

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