Samsung Refrigerators2016–present

Error Code 41

Control board and display panel have stopped communicating

Moderate

Address soon - your appliance may not work properly

Also displayed as: PC-Ch (alternating ON/OFF 0.5s each)

What This Means

Main PCB failure; Panel PCB failure; Wiring harness between main board and panel damaged or disconnected; Door wire harness connector fault

What actually causes this:

The main control board and the display panel are not talking to each other, usually because a wire connector is loose or one of the boards has failed.

First Thing to Check

Check that the panel connector at Panel PBA CN1 is fully seated and that the door wire harness is not pinched.

Parts Involved

Main PCBPanel PCBDoor Wire Harness

How to Fix

  1. 1

    Check connection between Panel PBA CN1 and door wire harness

  2. 2

    Verify voltage at door wire connector: pins 3–5 should read 12V, pins 4–5 should read 5V

  3. 3

    Use oscilloscope to verify communication signal on harness (required for definitive test)

  4. 4

    Replace Main PCB and verify if problem persists

  5. 5

    Replace Panel PCB if Main PCB replacement does not resolve

This Error Applies To

Samsung RS27FDBTNS Series Refrigerators (2016) (2016–present)

Service manual exact match: RS27FDBTNSR/**Service manual exact match: DYF42SBIWSService manual exact match: RS27FDBTNSR/AAService manual exact match: RS757LHQESR/**

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