Samsung Refrigerators2017–present

Error Code F5

Freezer failed to complete defrost cycle within 150 minutes

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: F5 (F-ROOM STEP 5 LED blinking)

What This Means

Separation of housing related to F Compartment Defrost Heater; Contact error or disconnection of heater wiring; Short circuit in defrost heater circuit; Thermal fuse blown (110°C cutout); Bimetal defect (stuck open or closed); Defrost heater element failure (open circuit)

What actually causes this:

Blown thermal fuse, failed bimetal, open defrost heater element, or PCB relay defect

First Thing to Check

Measure resistance between CN72 #5 and CN73 #1; should be approximately 260 ohm

Parts Involved

F Defrost HeaterThermal Fuse (110°C / 250V 10A)Bimetal (40°C ON / 60°C OFF)Main PCBCN72 ConnectorCN73 Connector

How to Fix

  1. 1

    Run Self-Diagnosis function before powering off unit

  2. 2

    Check resistance between MAIN PCB CN72 #5 and CN73 #1 (should be 260 ohm ± 10%)

  3. 3

    0 ohm = short circuit in heater; infinite ohm = open (blown thermal fuse, failed bimetal, or open heater)

  4. 4

    Check voltage between CN30 pin 4 and pin 5 for F-DEF sensor status

  5. 5

    Check bimetal continuity (open at room temp = failed bimetal)

  6. 6

    Check thermal fuse continuity (one-shot device, 110°C)

  7. 7

    Verify defrost relay on PCB operates

  8. 8

    For forced defrost test: press Power Cool + Fridge simultaneously 6 sec, press Fridge to enter Test Mode, press button twice

This Error Applies To

Samsung RT21M6215 Series Refrigerators (2017) (2017–present)

Service manual exact match: RT18M6213**Service manual exact match: RT18M6***Service manual exact match: RT21M6211**Service manual exact match: RT18M6114**Service manual exact match: RT18M6215**Service manual exact match: RT21M6215**Service manual exact match: RT18M6211**Service manual exact match: RT21M6***

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