Error Code 1C
The water level sensor cannot detect how much water is in the tub.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1C
What This Means
Defective water level sensor; Water level sensor terminal not properly connected; Water level sensor hose broken or disconnected; Incorrect part code water level sensor installed; Defective main PCB
What actually causes this:
Usually a loose wire connection on the water level sensor or a cracked sensor hose.
First Thing to Check
Unplug the washer for 30 seconds and plug it back in to see if the code clears.
Parts Involved
How to Fix
- 1
1. Check that the water level sensor and connector are connected (Blue Color Wire, Orange Color Wire)
- 2
2. Measure frequency: should be approximately 26.4 KHz without water (minimum 25.9 KHz)
- 3
3. If the water level sensor is defective, replace it
- 4
4. If no problems found with the sensor, replace the PBA (main PCB)
This Error Applies To
Samsung WA46CG3505 Series Washers (2024) (2024–present)
Related Error Codes
The vibration sensor that helps keep the washer balanced is not working.
The vibration sensor board is not communicating properly.
The vibration sensor board has a hardware fault.
The washing machine motor is not spinning or responding properly.
The cold water hose is hooked up to the hot water faucet.
The laundry inside is bunched up on one side, so the washer cannot spin safely.
The washer is getting too much voltage from the electrical outlet.
The washer is not getting enough voltage from the electrical outlet.