How do I fix error code 5C on a Samsung washers?

1. undefined: 1. Check drain pump resistance: should be 13.5 to 16.5 ohms 2. undefined: 2. Check for foreign material (coins, wire, debris) inside the drain pump 3. undefined: 3. Check natural drain operation 4. undefined: 4. Check for incorrect connections or broken wires 5. undefined: 5. If machine malfunctions intermittently when wash tub water temperature is high, replace the pump 6. undefined: 6. If motor stops due to frozen water, remove the ice referring to relevant repair procedures

Samsung Washers2024–present

Error Code 5C

The washer cannot pump the water out through the drain hose.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Drain hose frozen or clogged; Drain hose positioned incorrectly; Mesh debris filter clogged; Drain hose kinked between unit and drain system; Defective drain pump motor; Foreign material inside drain pump; Frozen water blocking drain in winter; Defective main PCB

What actually causes this:

Usually a clogged debris filter or something like a coin, hair clip, or small sock blocking the drain pump.

First Thing to Check

Check the debris filter at the bottom front of the washer — clean out any lint, coins, or small items.

Parts Involved

Drain PumpDrain HoseMesh Debris FilterMain PBA

How to Fix

1
1. Check drain pump resistance: should be 13.5 to 16.5 ohms
2
2. Check for foreign material (coins, wire, debris) inside the drain pump
3
3. Check natural drain operation
4
4. Check for incorrect connections or broken wires
5
5. If machine malfunctions intermittently when wash tub water temperature is high, replace the pump
6
6. If motor stops due to frozen water, remove the ice referring to relevant repair procedures