Error Code HC
The washer detected a problem with the water heating system.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Disconnected wire to heater; Heater fault; Wash-thermistor fault
What actually causes this:
Usually a failed heating element or a temperature sensor that has gone bad.
First Thing to Check
Unplug the washer for one minute and plug it back in.
Parts Involved
How to Fix
- 1
1. Check for connection between wire and heater
- 2
2. If wash heater is faulty, replace it (refer TYPE 1)
- 3
3. If heater tests normal, replace wash thermistor (refer TYPE 2)
This Error Applies To
Samsung WA46CG3505 Series Washers (2024) (2024–present)
Related Error Codes
The vibration sensor that helps keep the washer balanced is not working.
The vibration sensor board is not communicating properly.
The vibration sensor board has a hardware fault.
The washing machine motor is not spinning or responding properly.
The cold water hose is hooked up to the hot water faucet.
The laundry inside is bunched up on one side, so the washer cannot spin safely.
The washer is getting too much voltage from the electrical outlet.
The washer is not getting enough voltage from the electrical outlet.