Error Code 3E

The washer motor is not spinning or not being detected

Also displayed as: 3E

What This Means

Washing motor fault; Washing motor hall sensor fault; Incorrect connections of the washing motor/hall sensor connector; Overloading due to too much laundry; Main PCB fault; Foreign material causing motor stator damage

First Thing to Check

Parts Involved

How to Fix

1. 1

   1. Check the motor connector terminal connections and contacts

2. 2

   2. Plug out the connector and read resistances at any two of the three terminals on the Motor coil. Should be 19.3 Ohm at 25°C

3. 3

   3. If the hall sensor terminal is faulty, replace the hall sensor

4. 4

   4. Check whether the motor cover is damaged due to foreign material

5. 5

   5. Check the resistance on the Hall Sensor (Between pins 2 and 3, 3 and 4, and 4 of the four pins). Hall IC connector: 1-V5, 2-Hall-A, 3-Hall-B, 4-GND, 5-Clutch. Resistance: Approx 2 to 4 M Ohm

6. 6

   6. Check the voltage when the power is on

7. 7

   7. If the PBA control circuit is faulty, replace the PBA

8. 8

   8. Evaluate wire harness for loose or unhooked connections; go to Quick Test Mode and test Motor

This Error Applies To

Samsung WA48H7400A Series Washers (2014) (2014–present)