Error Code AE
The two circuit boards inside the washer cannot talk to each other
Moderate
Address soon - your appliance may not work properly
Also displayed as: AE
What This Means
Incorrect wire connections between sub and main PBAs; Sub PBA is short-circuited because of moisture; Main PBA communication circuit fault; Disconnected wires between boards
What actually causes this:
Moisture from steam got into the control board connections, or a wire came loose
First Thing to Check
Unplug the washer for 10 minutes to let any moisture dry, then plug it back in and try again
Parts Involved
How to Fix
- 1
1. Check for disconnected wires between the sub and main PBAs
- 2
2. Check whether the sub PBA is short-circuited because of moisture
- 3
3. If the main PBA communication circuit is faulty, replace it
- 4
4. Check Main PBA, SUB PBA, and wire harness connections
This Error Applies To
Samsung WA48H7400A Series Washers (2014) (2014–present)
Related Error Codes
The washer cannot drain the water out
The hot and cold water hoses are connected to the wrong faucets
The washer lid is stuck and will not unlock
The washer is not getting enough water
Water is leaking from the washer during a cycle
The water level sensor is not reading correctly
The washer detected too much water and is trying to drain
The laundry load is off-balance and the washer cannot spin