How do I fix error code 5C on a Samsung washers?

1. undefined: 1. Check the drain pump resistance. Resistance: 13.5–16.5 ohms 2. undefined: 2. Check if there is any alien substance inside the draining pump motor 3. undefined: 3. Check the natural drain in the same manner 4. undefined: 4. Check if there are any incorrect connections or broken wires 5. undefined: 5. If the machine malfunctions intermittently, check if the water temperature is high in the wash tub — when the water temperature is high, the motor spots 6. undefined: 6. If the drain motor is defective, replace the pump 7. undefined: 7. In winter, if frozen, remove the frozen water by referring to relevant repair procedures

Samsung Washers2018–present

Error Code 5C

Q: What does error code 5C mean on a Samsung washers?

The washer can't pump the water out Drain pump motor impeller is damaged internally; Wrong voltage supplied to the parts; Drain pump part fault; Freezing in the winter season; Drain hose is clogged (injection error, foreign material); Clogged with foreign material inside the drain pump; Water pump terminal is not connected; Foreign objects collected inside drain pump assembly (rubber bands, bills, cotton, hair pins, coins)

The washer can't pump the water out

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Drain pump motor impeller is damaged internally; Wrong voltage supplied to the parts; Drain pump part fault; Freezing in the winter season; Drain hose is clogged (injection error, foreign material); Clogged with foreign material inside the drain pump; Water pump terminal is not connected; Foreign objects collected inside drain pump assembly (rubber bands, bills, cotton, hair pins, coins)

What actually causes this:

Something like a coin, hair pin, or sock got stuck in the drain pump or filter

First Thing to Check

Check the drain hose at the back of the washer — make sure it's not kinked or pinched

Parts Involved

Drain PumpDrain HoseMain PBA

How to Fix

1
1. Check the drain pump resistance. Resistance: 13.5–16.5 ohms
2
2. Check if there is any alien substance inside the draining pump motor
3
3. Check the natural drain in the same manner
4
4. Check if there are any incorrect connections or broken wires
5
5. If the machine malfunctions intermittently, check if the water temperature is high in the wash tub — when the water temperature is high, the motor spots
6
6. If the drain motor is defective, replace the pump
7
7. In winter, if frozen, remove the frozen water by referring to relevant repair procedures