Error Code AC5
The washer's display screen cannot communicate with the main board.
Moderate
Address soon - your appliance may not work properly
Also displayed as: AC5
What This Means
Signals between the LCD Module and main PBAs not sensed due to communication check; Incorrect or loose connector connections between LCD Module and main PBAs; Faulty soldering on LCD Module
What actually causes this:
The display ribbon cable or connector has come loose.
First Thing to Check
Unplug the washer for 60 seconds, then plug it back in and try again.
Parts Involved
How to Fix
- 1
1. Check connector connections between the LCD Module and main PBAs carefully
- 2
2. Check for incorrect or loose connections
- 3
3. Remove the LCD Module and check for any faulty soldering
This Error Applies To
Samsung WA51A5505A Series Washers (2024) (2024–present)
Related Error Codes
The washer's clutch moved but did not reach the correct position.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The incoming water is too hot for the selected wash cycle.
The washer cannot pump out the water after washing.
The washer is getting too much electrical power from the outlet.
The control panel and main circuit board cannot talk to each other.