How do I fix error code 3C on a Samsung washers?

1. undefined: 1. Check if the Motor Cover State is damaged 2. undefined: 2. Plug out the connector and read connections 3. undefined: 3. Check the motor connector terminal connections 4. undefined: 4. Check the washing motor winding coil — resistances at any two of the three terminals should be 19.3 ohms at 25°C 5. undefined: 5. Check if the coil is broken due to moisture or defective Rotor/State 6. undefined: 6. If the PBA control circuit is defective, replace the PBA

Samsung Washers2015–present

Error Code 3C

Q: What does error code 3C mean on a Samsung washers?

Your washer's motor cannot spin properly. Motor spin net is not engaged; Motor's internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (a screw) has entered the motor; Motor overloaded due to too much laundry (non-sensing); Motor hall sensor terminal is not connected; PBA fault; Motor driving signal from the PBA is weak; Unstable relay operation; Erroneous operating signals from the motor hall sensor; IPM terminal of the main PBA is not connected; DD motor cover is out of place; PCB housing terminal is not connected; DD motor fault

Your washer's motor cannot spin properly.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 3C

What This Means

Motor spin net is not engaged; Motor's internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (a screw) has entered the motor; Motor overloaded due to too much laundry (non-sensing); Motor hall sensor terminal is not connected; PBA fault; Motor driving signal from the PBA is weak; Unstable relay operation; Erroneous operating signals from the motor hall sensor; IPM terminal of the main PBA is not connected; DD motor cover is out of place; PCB housing terminal is not connected; DD motor fault

What actually causes this:

Most often this happens because the washer is overloaded with too much laundry, or a small item got stuck and is blocking the drum from spinning.

First Thing to Check

Reduce the laundry load by about half and try running the cycle again.

Parts Involved

DD MotorHall SensorMain PBAMotor Cover

How to Fix

1
1. Check if the Motor Cover State is damaged
2
2. Plug out the connector and read connections
3
3. Check the motor connector terminal connections
4
4. Check the washing motor winding coil — resistances at any two of the three terminals should be 19.3 ohms at 25°C
5
5. Check if the coil is broken due to moisture or defective Rotor/State
6
6. If the PBA control circuit is defective, replace the PBA